Withdraw Your Balance Back to Your Wallet
When you withdraw, the amount leaves your fry999 balance and routes back to the mobile wallet you registered. We process withdrawals to bKash, Nagad and Rocket — the same wallets used for deposits. Before a withdrawal can be released, your account needs to pass the identity check described in the verification section below. Once verified, open the cashier, choose Withdraw, select your
wallet, enter the amount and submit. We route the transfer through the same mobile payment rails, so the money lands in the wallet app you already use. If a withdrawal is pending longer than expected, the support team can check the status directly.
- Open the cashier and select Withdraw — Go to your account wallet page and tap Withdraw. Confirmed balances available for withdrawal are shown clearly before you proceed.
- Pick your wallet and enter the amount — Choose bKash, Nagad or Rocket and type the amount. Your registered wallet number is pre-filled; confirm it matches your active account.
- Complete any pending verification — If identity verification is still in progress, the withdrawal will queue until the check clears. We send a status update to your registered contact.
- Transfer routes to your wallet — Once approved, the transfer moves through the mobile payment network. Check your bKash, Nagad or Rocket transaction history to confirm receipt.